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Privacy policy

Last updated

This page explains which personal data we collect when you visit this site or book a stay, why we collect it and what rights you have. It is written to be read.

Data controllerGlam Turin ApartmentVia Belfiore 61, 10126 Torino, Piemonte, Italia
glamturin@yahoo.com
CIN IT001272C2KIL5S95E

What we collect

If you email us we process your address and the contents of your message: the data we need in order to reply, and nothing else.

Our hosting provider records technical connection data — IP address, browser type, date and time of the request — for security and diagnostics. We do not use it to profile you.

This site installs no profiling cookies and uses no analytics or advertising tools: nothing here follows you from page to page.

Bookings happen on Lodgify

When you choose your dates and continue, you move to the Lodgify booking platform, which sits on a different domain from this one. You enter the booking and payment details there and they are processed under Lodgify’s own privacy policy: this site never sees or stores your card details.

Once we receive a booking we process what is needed to run the stay: name, contact details, dates and number of guests.

Legal obligations about guests

Italian law requires us to report guest details to the Questura through the Alloggiati Web portal within 24 hours of arrival, and to collect and pay the tourist tax to the City of Turin. That is why we have to ask for an identity document at check-in.

This processing does not depend on your consent, because it fulfils a legal obligation we cannot leave out.

Why we process it

To answer your enquiries and to perform the accommodation contract (art. 6(1)(b) GDPR); to meet the legal obligations described above (art. 6(1)(c)); for the technical security of the site (art. 6(1)(f)).

We run no automated marketing, send no newsletter and do not pass your data to third parties for commercial purposes.

How long we keep it

Emails stay in the mailbox for as long as it takes to handle the enquiry and any dispute. Documents with tax relevance are kept for the ten years the law requires. Data reported to the Questura follows the periods set by the legislation.

Google Maps

The map you see in the Location section is an image hosted on this site, built from OpenStreetMap data: it involves no request to Google at all. Google Maps loads only if you press the button to open the interactive map; only from that moment does Google receive your IP address, under its own privacy policy.

Your rights

You can ask us for access to your data, and for rectification, erasure, restriction of processing, objection and portability. Write to the email address above: we answer within a month.

If you believe your data is being handled incorrectly you can contact the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).

Changes to this policy

If anything changes, we update the text and the date at the top of this page.